Identity Theft

What Is Identity Theft & How Does It Occur?

Identity theft occurs when someone impersonates another individual by using personal information (such as birth date, Social Security number, name, address, and bank account information) to commit fraud or other crimes without your permission. It can happen to anyone.

Taking Action: How Do I Protect Myself?

Stolen Wallet or Purse? Take these Steps to Protect Yourself and Your Identity:

Cancel all credit & debit cards immediately. Keep records with account numbers where you can find them easily. Cancel lost or stolen ATM or Debit Cards at 800.383.8000.


File a police report immediately in the jurisdiction where it was stolen.


Call the three national credit reporting organizations immediately to place a fraud alert on your name and Social Security Number (SSN). Make these calls right away – criminals are fast. You need to be faster. Call now and stop thieves in their tracks:

Mailing Address and Contact Info: Toll-Free/Fax:
Shazam (ATM/Debit Card) 800-383-8000
Equifax (Fraud)

Write: PO Box 740250

Atlanta, GA 50574-0250

Experian (Fraud)

Write: PO Box 1017

Allen, TX 75103-1017


Fax: 800-301-7196

Trans Union (Fraud)

Write: PO Box 6790

Fullerton, CA 92634-6790

Social Security Administration

(Fraud Line)

Federal Trade Commission (FTC) Consumer Response Center

FTC600 Pennsylvania Avenue NW

Washington D.C. 20580


(877-438-4338) or 877-FTC-HELP (877-382-4357)TDD


FTC – ID Theft Info

Other Resources: OnGuard Online

FTC – Privacy Info


You may obtain a free credit report annually from the three credit bureaus at or call 877-322-8228 or complete the Annual Credit Report Request Form and mail it to: Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281.